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Performance Measurement Framework
Stakeholder Value Management
Performance Measurement — General
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Directional Statistics

Quality Management

The Fundamentals of Industrial Management (.zip).
CCS Management Course Homer M. Sarasohn & Charles A. Protzman.
(Electronic edition prepared by N.I. Fisher & S. J. Lavery


Homer Sarasohn and American involvement in the evolution of Quality

Management in Japan, 1945 – 1950

N I Fisher, International Statistical Review (2009), 77 (2), 276–299


Quality Management and Quality Practice: Perspectives on their History and their Future

N I Fisher & V N Nair,  Appl. Stochastic Models Bus. Ind. (2009), 25, 1–28